Privacy Policy

This Privacy Policy was last updated in March of 2020.

Graftel, LLC (“Graftel”) and its parents, subsidiaries and affiliates (hereinafter the “Company,” “we,” “us,” or “our,” as appropriate) knows the privacy of your personal information is important to you. This Privacy Policy covers the information that we collect about you both online and offline, including information that you provide to us online or that we collect when you interact with us through our website located at (“Website”) or through any other Company website, mobile app or online service that links to this policy (collectively, the “Services”); information that you provide to us or that we collect when you interact with us offline, such as email communications made in the course of business or other circumstances where we may collection information from you or about you. It also explains how we use cookies and similar technologies.

If you do not understand any aspects of our Privacy Policy, please feel free to contact us at or 847-364-2600, and request to speak to Graftel’s Legal Department.

This Privacy Policy will inform you of:



  1. In relation to your use of the Services or your interactions with us, we collect and use certain personal information about you. Personal information is information about you through which you can be identified (including where you can be identified by combining the information with other information). Note that we may be required by law to collect certain personal information about you, or as a consequence of our contractual relationship with you. Failure to provide this personal data may prevent or delay the fulfillment of these obligations. We will inform you at the time your personal information is collected whether certain information is compulsory and the consequences of the failure to provide such information.


  1. Information You Provide. We may collect your name, contact information, e-mail address, and any other information when you interact with us, including when you contact us or call us. We will use this information to contact you in order to answer your questions and requests and to inform you of our products and services and those of our affiliates, including personalized marketing communications. Our basis for processing this personal information is the performance of our contract with you and our legitimate interests in communicating with you. If you have applied for employment with the Company, the personal information submitted with your job application will be used for recruitment and other customary human resources purposes. For example, we may send you information about new job opportunities within the Company as well as other career development resources. Our basis for processing this personal information is the performance of our contract with you and our legitimate interests in evaluating your application materials and staying in touch with candidates.


  1. Information We Gather (e.g., Cookies). When you browse our Website, we or third parties such as online ad networks and those engaged in analytics (see “Third Party Cookies”, below) may collect information which can be used to identify your computer and its browser program or any mobile devices that you use to access the internet and their IP addresses, which we may use in order to infer your location. The information is collected by installing small text files called “Cookies” and other, similar information technology techniques (which are comprehensively referred to in this document as “Cookies”). In addition to other functions, when you subsequently visit the Website, the Cookies previously stored allow us to recognize your browser. Cookies may store unique identifiers, user preferences, or other information as described below. Our basis for processing this personal information is our legitimate interest in understanding how our Services are used, personalizing marketing communications (where applicable), and improving the Services.



  1. Company Cookies. These are strictly related to browsing the Website and guarantee normal use of it. Among other things, they make it possible to track your choices (the choice of language or size of typeface used), to recognise the computer or mobile device when a new connection is made and to manage a browsing session. They are also used for statistical purposes to improve the service and the use of the Website by its users as well as to generally measure the effectiveness of our Website.  The “Help” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to withhold consent to the placement of cookies, or subsequently block cookies, some site features or functions may not function correctly, and you may not be able to access all or part of the content of our Website.
  2. Third Party Cookies. These are Cookies installed on the Website by third parties and include the following types of cookies:



  1. Please note that we do not currently respond to web browser “do not track” signals or other mechanisms that may allow you to opt out of the collection of information across networks of websites and online services as there is no standard for how online services should respond to such signals. As standards develop, we may develop policies for responding to do-not-track signals that we will describe in this Privacy Policy.









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Please see Graftel Terms & Conditions referenced on each of our quotes.
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